Module # 1 Definitions
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Employees
- Who this policy applies to
- Workplace Violence Examples
- Types of Harassment – Legal definition
- Examples
- Continuum of behaviours
- Code of ethics reference
Module #2 Elements of a Typical Violence Program
- Program vs. Policy – What is the difference between the two
- Duties and Responsibilities – Management,Employees, Risk Assessment
- Purpose
- Performance techniques
Module # 3 Control Methods
- Administrative – zero tolerance; duty to report
- Engineering – facility lighting; surveillance; entry controls
- Safe Work Practices – identification techniques; regular report-in requirements; restricting access
- Staff training – identifying unacceptable behaviours; how to call for help; existing organizational controls; how to report
- Recognition of early warning signs – mood swings; substance abuse; social isolation; clenching; disrespect for authority
Module # 4 Procedures
- Incident reporting – to whom and how
- Incident investigation
- Review – of overall program and its efficacy
Regulations Review
Select jurisdiction of workplace (which Province, or Federal)
Review regulations and guidelines that apply
